Privacy Policy

Last updated: August 2026

Gut Feeling respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect your information when you visit our website, contact us or use our services.

Information We Collect

We may collect personal information including:

Your name and contact details, such as your email address and telephone number.
Information you provide when making an enquiry or booking an appointment.
Information relevant to providing colonic hydrotherapy services, including health and medical information where appropriate.
Appointment and treatment records.
Technical information generated when you use our website, such as IP address, browser information and cookie data.

We only collect information that is reasonably necessary for operating our business and providing our services.

How We Use Your Information

We may use your information to:

Respond to enquiries.
Arrange, manage and confirm appointments.
Provide our services safely and appropriately.
Maintain appropriate treatment and business records.
Contact you regarding your appointment or treatment.
Manage and improve our website and services.
Meet legal, regulatory or professional obligations.

We will not sell your personal information.

Health Information

Information concerning your health is considered special category personal data under UK data protection law.

Where health information is required, we only collect and process information necessary for assessing your suitability for treatment, providing our services safely and maintaining appropriate treatment records.

We take additional care to keep this information confidential and secure.

Our Lawful Basis for Processing

Depending on the circumstances, we process personal information because it is necessary to provide a service you have requested, to comply with legal obligations, because we have a legitimate business interest, or because you have provided consent.

Where special category health information is processed, we will also ensure that an appropriate condition for processing such information applies under UK data protection law.

Sharing Your Information

We do not disclose your personal information unnecessarily.

Information may be processed by trusted service providers that help us operate the business, such as website hosting, appointment booking, email or other technology providers.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

Where third parties process personal information on our behalf, we expect appropriate safeguards to be in place.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, regulatory, professional or insurance requirements.

When information is no longer required, it will be securely deleted or destroyed.

Cookies and Website Analytics

Our website may use cookies and similar technologies necessary for the operation of the website and, where enabled, to understand how visitors use it.

Where consent is legally required for non-essential cookies, these cookies will not be used until you have provided your consent.

Further information about cookies used by this website can be provided through our cookie settings or cookie notice.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Access to personal and treatment information is restricted to those who reasonably require it.

Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights concerning your personal information, including the right to:

Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your information in certain circumstances.
Ask us to restrict how your information is used.
Object to certain uses of your information.
Request transfer of your information where applicable.
Withdraw consent where we rely upon consent.

If you would like to exercise any of these rights, please contact Gut Feeling using the details below.

Contact Us

If you have questions about this privacy policy or how your personal information is handled, please contact:

Gut Feeling
Rhode, Bridgwater
Somerset
United Kingdom

Website: gut-feeling.co.uk

Please use the contact details provided on our website to get in touch.

Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.